Internet Services
- Account and Access Management
 - 
                          Application and Data Management
                        
- AIMS and Banner
 - API Gateway and API Management
 - Central Payment Gateway
 - CityU Mobile App
 - CityU Portal
 - CityU Scholars
 - Degree Auditing and Academic Planning (DegreeWorks)
 - e-Recruitment
 - Finance and Procurement System (Oracle e-Business Suite)
 - Grade Reporting (i-Assessment)
 - Mobile App Publication
 - Research Project Management System (ERIC)
 - Booking Systems
 
 - Communication and Collaboration
 - Cloud, Data Centre and Server Hosting
 - IT Security
 - Network Connectivity and Management
 - 
                          End User Computing and Desktop Management
                        
- Cloud Storage
 - Computer Set Up and Configurations
 - Computers Management in Lecture Theatres and Classrooms
 - Data Removal Service
 - Desktop Management
 - Express Terminals
 - Robotic Process Automation
 - Information Classification and Protection
 - Mobile Device Management
 - Open Access Terminals
 - Online Survey
 - Printer & Print Queue Management
 - Remote Desktop
 - Shared Network Drive
 - Teaching Studios (Computer Laboratories)
 - URL Shortener (ShortURL)
 - Virtual Desktop Service
 - e-Signature Service
 
 - Printing and Scanning Facilities
 - Software Licenses and Deployment
 - Teaching and Learning Support
 - User Communication and Training
 - Web Hosting
 - High-Performance Computing (HPC) and Research Computing
 - Smart Campus and AV
 - User Support
 
Classroom Support
  for Staff, Students
    The Classroom Support service provides information technology (IT) and audio-visual (AV) support to users of lecture theatres and classrooms on campus. Health checks on IT & AV equipment are performed regularly to ensure highest equipment standard and support staff respond promptly to any problems reported to minimise disruption to teaching. On-site support is also available to provide guidance on equipment use.
User Guides & FAQs
Support & Contact
For urgent issues, please contact the IT Service Desk. The full service is available during support hours.