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December 1999
by Raymond Poon
With the aim to obtain timely feedback from our end users on the quality of CSC services, our staff have been randomly selecting end users each weekday and giving each one of them a call to see if the jobs being raised in the CSC Work Request Forms (CSCWR) were completed to their satisfaction. They ...
by Jessica Chong
One day, Jane was asked to buy a PC for her department. Being a new staff member and knowing little about PC, she was at a loss on what to buy. Fortunately, someone suggested her to try the University Computer Shop. She did try and at the end was pleasantly surprised with the quality products and ...
September 1999
by Louisa Tang
Much has been said about the y2k awareness and conversion project in June 1998, March and June 1999 issues of the Network Computing. It is time to report the y2k compliance progress in the Computing Services Centre (CSC). We are proud to announce that all the mission critical systems of CSC have ...
by Noel Laam
Information Services Advisory Committee (ISAC) is a committee that advises the Senate on matters concerning the policy and development of the Information Services Group. The following are a list of issues reviewed and reported in the ISAC. Outsourcing of Dial-up Facility To meet the rapidly growing ...